Improve your customer service with our
on-hold music package

Prices start from just £89 for upgraded service

Ensure customers don’t get bored or frustrated during phone calls with a bespoke on-hold music service, tailored to your business requirements. We have two types of package - our free on-hold option is available to all customers with a music on-hold unit. For a one-off fee of £89, customers can create a bespoke on-hold recording with the audio and voiceover they desire.

At Orchid Telecom, we can help you choose from a range of music, identifying which tracks will set the right tone for your business, or can support you in recording custom telephone messages that can help to act as additional call-to-actions for customers. Many customers don’t even realise they’re learning about additional products because the on-hold music service flows seamlessly during moments of transition between operators.

Listen to our free on-hold option for all customers:

Orchid Telecom Music On Hold Features

350+ royalty paid backing tracks
Over 150 professional voice actors
On-hold music and messages lasting 2-3 minutes
Easy script wizards to quickly draft content
Out of office night/closed greeting available
Auto-attendant answers & direct calls

Orchid Telecom Music On Hold Benefits

Keep customers entertained and informed

Introduce customers to new products or services

Add a professional feel to your business 24/7

Contact us now to discuss your on-hold music package

Not sure if this is right for you? Check out the FAQ page or contact us – We're happy to help.