Improve your customer service with our
on-hold music package
Prices start from just £89 for upgraded service
Ensure customers don’t get bored or frustrated during phone calls with a bespoke on-hold music service, tailored to your business requirements. We have two types of package - our free on-hold option is available to all customers with a music on-hold unit. For a one-off fee of £89, customers can create a bespoke on-hold recording with the audio and voiceover they desire.
At Orchid Telecom, we can help you choose from a range of music, identifying which tracks will set the right tone for your business, or can support you in recording custom telephone messages that can help to act as additional call-to-actions for customers. Many customers don’t even realise they’re learning about additional products because the on-hold music service flows seamlessly during moments of transition between operators.